sms opt-out policy
At TopChoice Health, we value your privacy and strive to provide you with the best possible experience when using our website and services. This SMS Opt-Out Policy explains how you can opt out of receiving text messages (SMS) for marketing and promotional purposes. By providing your mobile phone number and receiving text messages from us, you acknowledge and agree to the terms of this policy.
- Marketing SMS Messages:
1.1 Consent: When you provide your mobile phone number during the purchase process or other interactions with our website, you may consent to receive marketing and promotional text messages from TopChoice Health.
1.2 Message Content: Marketing SMS messages may include information about our health insurance products, special offers, updates, and other relevant information.
1.3 Frequency: The frequency of marketing SMS messages may vary, but we strive to limit the number of messages sent to ensure a reasonable and non-intrusive communication experience.
- Opting Out:
2.1 Opt-Out Process: If you no longer wish to receive marketing SMS messages from TopChoice Health, you can opt out at any time by replying to the received message with the keyword "STOP." This keyword will automatically unsubscribe you from receiving further marketing SMS messages.
2.2 Confirmation: Upon receipt of your opt-out request, we will promptly remove your mobile phone number from our marketing SMS list and cease sending you further marketing and promotional text messages.
- Transactional and Service Messages:
Please note that opting out of marketing SMS messages will not affect the delivery of transactional or service-related messages. These messages include essential communications related to your health insurance policy, payment confirmations, policy updates, and other similar information necessary for the proper functioning and servicing of your account.
- Reversing Your Opt-Out Decision:
If you change your mind and wish to re-subscribe to our marketing SMS messages after opting out, you can do so by contacting our customer support team through the contact information provided in Section 5.
- Contact Us:
If you have any questions, concerns, or requests regarding this SMS Opt-Out Policy or your communication preferences, please contact TopChoice Health at:
TopChoice Health Customer Support Email: support@topchoicehealth.org
Please allow a reasonable period for us to process your opt-out request. Note that standard message and data rates may apply for SMS messages sent and received, as determined by your mobile service provider.
It is important to review this SMS Opt-Out Policy periodically, as it may be subject to updates or changes. The most recent version of the policy will be posted on our website.
Last updated: May 9, 2023